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Skyworth Philippines Service Department Schedule in the wake of CoVid19

Skyworth Service Department Announcement to Customers


March 17, 2020

Dear Valued Customers,

Skyworth Philippines after sale service is still open for all concerns, our customer service representative are available and will assist you accordingly. Please fillout the form below and wait for our service engineer to visit you once the ECQ is lifted.

Buying Remote, Parts and Accessories: 09672770301 

***Please fillout the form thoroughly incomplete entry will be invalid.


Due to “Enhanced Community Quarantine” recently declared by the Philippines Government starting March 17, 2020, some of our services are temporary suspended like home service repair, parts deliveries and unit replacement deliveries until the government ordinance is fully lifted and the resumption will follow until government advice.

Skyworth Service Team


Comments

  1. I have skyworth 42E510 tv
    Software verson 6M88T00FS000104
    Not update since purchase working very slow while using on net plz send me link of compactable software link

    ReplyDelete
    Replies
    1. Please fill out the form in this post to assist you accordingly https://www.skyworthphilippines.com/p/contact-us.html?m=1

      Delete
    2. how are you boss?
      i have skyworth 50E35 ineed last update. thanks

      Delete
    3. my skyworth tv 40E390i was did not play any browser how to fix that sir?

      Delete
  2. My skyworth t tv remote is broken where can i buy a new one

    ReplyDelete
    Replies
    1. Kindly sent message to our parts coordinator to assist you accordingly. 09672770301

      Delete
  3. my skyworth smart tv 40E2000 model, remote control suddenly not working.Is there any system or program to fix?

    ReplyDelete
    Replies
    1. Kindly sent message to our parts coordinator to assist you accordingly. 09672770301. Remote price is usually 1000 plus 200 delivery fee, total 1200.

      Delete
  4. my skyworth 43 inches smart tv screen is broken and lcd damage,where can i buy a screen?

    ReplyDelete
    Replies
    1. Kindly sent message to our parts coordinator to assist you accordingly. 09672770301

      Delete
    2. Hi E3300 series
      50 inches paano po i upgrade diko magamit sa internet you tube dapat daw iupdate

      Delete
  5. This model doesn't have netflex?????

    ReplyDelete
    Replies
    1. Can you please provide us your TV exact model to assist you accordingly.

      Delete
  6. I have skyworth 75g6b Android 8 can't install Netflix application

    ReplyDelete
  7. This comment has been removed by the author.

    ReplyDelete
  8. At the moment, I should stay home and watch movies on the mobdro app of the free game mod provider apk: https://techbigs.com

    ReplyDelete
  9. Me too, my smart tv tv doesn't have netflix. I tried many times to install and uninstalled the netflix app but it didn't work. Hope someone can help me on this. Thanks

    ReplyDelete
    Replies
    1. Can you please provide us your TV exact model to assist you accordingly mam.

      Delete
  10. My gamepad isnt connecting automatically. How can i connect it manually?

    ReplyDelete
  11. I want to upgrade smart tv but i do not know the model

    ReplyDelete
  12. How to install Netflix App in my Skyworth TV 40e380i?

    ReplyDelete
    Replies
    1. Same question.. hopefully they will reply

      Delete
  13. Good morning po, kakabili ko lang po ng skyworth tv ko nung Feb 15, 2020 then ngayon po may nabasa po ako n firmware update 55ub5560 ngayon nung nag update n po ung TV ko hindi na po bumubuhay ung screen ko, nag red and green lng po ang ilaw nya ano po ang gagawin ko?

    ReplyDelete
    Replies
    1. Same issue po tayo.tiruan ako mag upgrade ng software nung ginawa ko..ayaw na bumuhay yung screen ko.red and green na ilaw nlang lumilitaw

      Delete
    2. Ibig sabihin may problema sa pag update nakakasira tlaga ung update nila. Sabi ng service center nagkataon lang pero may ka issue pala ako. Ang lungkot lang pandemic pa nangyari..

      Delete
  14. Hi, I would like to ask if your service center here in Tacloban is open. My skyworth 32" smart TV is not working, I can turned it on but only the skyworth logo is showing throughout, and it can't be turned off. Need someone from your service center to check on it. I bought it December, 2017. Thank you!

    ReplyDelete
    Replies
    1. Just read your advisory about your services, anyway, is there something I could do for my TV unit. Thanks

      Delete
  15. Hi yung skyworth po namin 32" smart tv nkastandby lng po sya sa red lights pag on n nmin ayaw napo tumuloy sa green lights bbalik po ulit sa red pls help po...

    ReplyDelete
  16. Please i have skyworth H47E785M92A3CM1GA0 and i want to upgrad it please help me thanks

    ReplyDelete
  17. I bought my 40 inch smart tv last July 31, 2020. 3 weeks after, the screen had a discoloration so I reortes it to the customer service. They sent a repair personnel to fix it, but after several days, the problem returned. So they suggested a relacement unit. I waited 2 weeks for the replacement.
    After a week, the screen again had the same issues. I again reported the problem to the customer service. The repairman tried to repair several times, even replaced the LCD (I waited 1 month since the LCD replacement part isn't available on their depot), but after several attempts and part replacement, he again recommended the unit to be replaced. So I again have to wait a month for the said processing.
    I am supposed to be scheduled for unit replacement 2nd week of March. I made several follow-ups thru their hotline, viber and even texts. I even requested a refund to "Ms Princess" because I am too frustrated already, but she said that it isn't possible.
    Then COVID19 happened. TV's broken, and we have no other TV unit to watch the news and movie for the kids. Sooo disappointing.

    ReplyDelete
  18. Hi, earlier this morning
    Biglang nasira yung screen ng TV namin. Skyworth 43 inches. Do you do any home service after ecq? Please let me know asap thanks

    ReplyDelete
  19. Replies
    1. Hi. Ano po gingawa mo pg nag eerror ang netflix? Thanks

      Delete
  20. Hi,


    I need help in fivuring out how to use my 32E200A as a monitor. I already used both HDMI 1 and 2 still not working. I'm connecting my cpu via HDI to VGA. Please help!

    ReplyDelete
  21. Hi I have skyworth 24e20 I need motherboard

    ReplyDelete
  22. My skyworth tv 50ub550 has a problem in Netflix.. what should we do??

    ReplyDelete
    Replies
    1. same here my netflix not working

      Delete
    2. ako rin trailers lang ang na play. pag titles na ayaw na

      Delete
    3. I tried installing the update via usb, gumana ulit netflix. Nandun sa December archive nila.

      Delete
  23. my 32 skyworth tv has no sound w/ clear pic. what maybe The problem, its function well just Last night before we turn it off.

    ReplyDelete
  24. Hi. Reporting our Skyworth Smart TV screen hasn't been in working good condition. It's totally block out, it won't turn on but the the red light is on.

    ReplyDelete
  25. hi i have skyworth tv model 32E6 but i cannot watch netflix. I already tried to reinstall the app but still not working. Any idea how to fix it?

    Thanks

    ReplyDelete
  26. I can install netflix but can't stream any movie. It says that I should contact my manufacturer regarding with the certification of my device. My tv's model is 32E6D (open_fhd). How can I fix this? Thanks!

    ReplyDelete
  27. Can't play netflix trailer lang, pag play ng movie ayaw na gives us error 102, okay naman setting ng modem/router ko. any thoughts? baka outdated na yung netflix sa 43 inch ub5500

    ReplyDelete
  28. my Skyworth 40E380i youtube is isn't working how do i fix this

    ReplyDelete
  29. sir ...san pwde maka kuha ng copy pang update... sa TV ko na SKYWORTH SMART TV 32E510S... kasi un nka post niyo n pwede ma download d ko ma extract ...

    ReplyDelete
  30. Hello, do you have the firmware for skyworth 58G2 model?

    ReplyDelete
  31. Hi I have Skyworth 55 G6. The screen is flickering alternately with red . Why it happen? Is there an easy fix?

    ReplyDelete
  32. Hi. Di gumagana ung netflix account ko sa skyworth tv ko, 3 weeks na..pero gumagana sa phone ko. This is the 2nd time na bigla na lang di gumana sa tv ang netflix ko, ung first time is 3-5days lang, ngaun 3weeks na ayaw pa din. What to do? Please reply. Thanks.

    ReplyDelete
  33. Good day. Ano po yung compatible software update para sa SW version 6R82S006S001109

    ReplyDelete
  34. my skyworth 32E2000D can play youtube because on netrange app but can't stream netflix or iwantv

    ReplyDelete
  35. My Skyworth tv (50UB7500) had an update. Now my dstv app is gone and i cant find the app in the google app store. Whats going on?

    ReplyDelete
  36. Hi, would like to ask for help! My tv got locked accidentally, and won't turn on. The red lights is appearing, but our remote control is damaged. We only have the side buttons of the tv. What actions are needed? To unlock our tv, the model is skyworth 24e20. Btw is it true to unlock it, it needs to be reset. If that's the case where's the reset button of the tv? Thankssssss for those who'll notice and respond! Badly need heeeelppp

    ReplyDelete

  37. Hi
    I am SaadMater from Kuwait,
    I have Skyworth TV model : 55g9200 and i need to up date it but I didn’t find the update file that I should save it in flash memory before update , can you please help me to find this file

    ReplyDelete
  38. hello.. need ko po ng software ng 32e380i.. thanks po

    ReplyDelete
  39. hello.. need ko po ng software ng 32e380i.. thanks po

    ReplyDelete
  40. HI WHY I CANT FIND MY TV MODEL ?
    I NEED TO DOWNLOAD SOFTWARE MY TV IS 55E68S
    I HAVE ISSUE PLZ

    ReplyDelete
  41. I NEED ITARGENT MY TV TOTALLY NOT WORKING

    ReplyDelete
  42. No update yet how to fix the issue of E6 series model with Netflix? how frustrating!

    ReplyDelete
  43. Where can I buy gamepad compatible sa E6 series model? Thanks sa magrereply.

    ReplyDelete
  44. What is the problem of my skyworth android tv 49g6..lumalabas lng ung android s picture but not continuing the program what wil be the problem of my tv.. Thanks to answer.

    ReplyDelete
  45. Hi how much for skyworth 58g2 remote?

    ReplyDelete
  46. I have Skyworth 55G6. It has a restricted profile on it from the factory
    Due to which I cannot do any changes to YouTube or do a factory restore. Need help

    ReplyDelete
  47. At the moment, I should stay home and watch movies on the Happymod of the free game mod provider apk:

    ReplyDelete
  48. Hi. Is there no response for requesting assistance? Bought 43UB5550 in 3 months and it wastuck on standby mode not turning on. Disappointing.

    ReplyDelete

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