Skyworth Philippines Service Department Schedule in the wake of CoVid19

Skyworth Service Department Announcement to Customers
March 17, 2020

Dear Valued Customers,

Skyworth Philippines after sale service is still open for all concerns, our customer service representative are available to contact, please see details below:

Globe: 09178612605 Ms. Melody
Sun: 09258348502 Ms. Princess
Smart: 09199944710 Mr. Arnel

Due to “Enhanced Community Quarantine” recently declared by the Philippines Government starting March 17, 2020, some of our services are temporary suspended like home service repair, parts deliveries and unit replacement deliveries until the government ordinance is fully lifted and the resumption will follow until government advice.

Skyworth Service Team

How to Update Skyworth E3, E3D, E6 and E6D series Android Operating System into newer version.

Here are the step by step guide on how to update the operating system of Skyworth E3, E3D, E6 and E6D series which includes;

  • Skyworth 32E6, 32E6D, 32E3, and 32E3D.
  • Skyworth 40E6, 40E6D, 40E3, and 40E3D.
  • Skyworth 43E6, 43E6D, 43E3, and 43E3D.
  • Skyworth 49E6, 49E6D, 49E3, and 49E3D.

9 Steps on how to update Skyworth E3, E3D, E6 and E6D series operating system

  • Download Skyworth Android Operating system here: (filename: upgrade_loader_sign_common.pkg)
  • Format your USB Flash Drive to FAT32.
  • Copy the file named "upgrade_loader_sign_common.pkg" (Around 600MB-800MB)into the root of the USB flash drive.
  • Unplug the Skyworth  E3, E3D, E6 and E6D series 4K Android TV from the power source.
  • Insert the USB Flash Drive that contain  E3, E3D, E6 and E6D series software to USB 2.0 Port (Usually black color) at the back of Skyworth Android 4K TV.
  • Turn on the Android TV using the TV original remote control.
  • The upgrade start, TV boot up and logo showing stack on the screen for a while during the upgrade, It will take around 5 minutes.
  • Then the Android TV will automatically restarts, and restart again after an around 5 minutes.
  • Then it will come to the TV initial settings.

What else the update can solved?

1. Loading on logo
2. Can't access the Home page
3. Auto on and off

Please note:
*** For the best result please use the software once and download again for other client.


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