Skyworth Philippines Service Department Schedule in the wake of CoVid19

Skyworth Service Department Announcement to Customers
March 17, 2020

Dear Valued Customers,

Skyworth Philippines after sale service is still open for all concerns, our customer service representative are available to contact, please see details below:

Globe: 09178612605 Ms. Melody
Sun: 09258348502 Ms. Princess
Smart: 09199944710 Mr. Arnel

Due to “Enhanced Community Quarantine” recently declared by the Philippines Government starting March 17, 2020, some of our services are temporary suspended like home service repair, parts deliveries and unit replacement deliveries until the government ordinance is fully lifted and the resumption will follow until government advice.

Skyworth Service Team


How to Update Coocaa 50S3N and Add Application?

On this DIY guide, I would like to answer the following question, "How to Update Coocaa 50S3N and Add Application?"

Originally, the Coocaa 50S3N comes only with 7 applications which includes Netflix, YouTube, Smart TV Apps, Facebook, Twitter, MiraShare and Browser. Please refer to the actual image below.


What happened after update?

The image below is an actual image capture on updated Coocaa 50S3N models.
After the software update, three new applications added from the existing seven applications which includes  Prime Video, YouTube Kids and Yahoo Weather.


The existing 7 Apps from the old software are as follows Netflix, YouTube, Smart TV Apps, Facebook, Twitter, MiraShare and Browser. 

How to Update Coocaa 50S3N and Add Application?

Here is the step by step guide on how to update your Coocaa 50S3N.

1. Prepare USB Flash Drive.
2. Format USB Flash Drive to FAT32.
3. Download Coocaa 50S3N software using this link: https://drive.google.com/open?id=1-TTfX-UisuMop1m2ZGnujEDGX_so6QK-
4. Extract and move the software "MstarUpgrade.bin and SkyData Folder" to USB Flash Drive root directory.

I assume that your USB flash drive and Coocaa 50S3N software is ready at this point. So let's prepare the Coocaa 50S3N for software update.

1. Insert USB Flash to Coocaa 50S3N USB port which is located at the back of the TV.
2. On your Skyworth original remote press "MENU".
3. Using remote navigation key find "SETUP".
4. Then select "Software Update (USB)".
5. Finally press right or left navigation key arrow, cancel and ok, respectively.
6. The progress bar appear and update will begin, please refer to image above. Please do not interrupt on unplug the TV while the Coocaa 50S3N updating, it took sometimes to finish.

7. It will take 5 minutes to update. After update it will restart automatically.

8. After starting up normally, press the green color button on the remote control for 4 seconds.

9. The TV will automatically upgrade the packet and automatically restart it to indicate that “SkyData” has been upgraded successfully.

Then you can test TV after finish updating.

What else the update can solved?
The update also fixed the stuck volume problem and Netflix Error to Coocaa 50S3N model which some customer have already experiencing.

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  5. My update error so my tv error to. Please help

    ReplyDelete
  6. not working update not pushing thru . it will update to 1% then tv will restart

    ReplyDelete

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