Skyworth Android TV Problem: Your device has failed verification. System halted.


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This problem is usually encountered when the background automatic software update is not finish. Your device has failed verification. System halted. Please refer to the image above.

List of Skyworth affected models are as follows;
  • 50SUC6000
  • 50SUC7000
  • 50SUC7500
  • 55SUC7000
  • 55SUC7500
Solution to the problem is a manual software update. Please see below instructions.

 

Needed Tools:

  1. 8GB or 16GB USB Flash Drive (Fat32)
  2. SUC7000 / SUC7500 Software (2.36GB)


How to update Skyworth’s SUC Series software?


  • Unplug the Skyworth SUC7000 and SUC7500 series from power source. Please refer to the image below;
  • Then press the power button for at least 10 seconds or until the update progress bar appears in your screen. Please refer to the image below;
  • While pressing the power button, asked someone to plug the TV into power source. Please refer to the image below;

  • Take off your finger from pressing the power when the progress bar appears. Please refer to the image below;

After the software update completed, bugs on the TV will be patched and it will work smoothly. It took a roughly 30 minutes to complete the update. Please watch the video above for more information.

FAQS:

 Q: What happened to the TV after the update?

Ans: All bugs and code flaws will be fixed.


 Q: How long will the update taking place?

Ans: The complete update cycle is take roughly 30 minutes?


 Q: I have a 4GB USB Flash, can I still used it?

Ans: No. It will give you an error message or worst ruin the entire mainboard. Please refer to image below;


Q: I need help on the process and further question or clarification, where can I get it?

Ans: Please call our Software support @ 02 8555-1555 from 9 a.m. to 6 p.m. (Monday to Friday)


Copyright © 2021 by Skyworth Philippines. All rights reserved. This tutorial or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher.



Comments

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