Skyworth Philippines Service Department Schedule in the wake of CoVid19

Skyworth Service Department Announcement to Customers
March 17, 2020

Dear Valued Customers,

Skyworth Philippines after sale service is still open for all concerns, our customer service representative are available to contact, please see details below:

Globe: 09178612605 Ms. Melody
Sun: 09258348502 Ms. Princess
Smart: 09199944710 Mr. Arnel

Due to “Enhanced Community Quarantine” recently declared by the Philippines Government starting March 17, 2020, some of our services are temporary suspended like home service repair, parts deliveries and unit replacement deliveries until the government ordinance is fully lifted and the resumption will follow until government advice.

Skyworth Service Team


Toshiba 55U7700VP "The Power will be turned off".

Nature of Defect:

The defect will appear as follows; The Power will be turned off. Please refer to above image for your reference.

Unit Model:

Unit Model : 55U7700VP
Job Order Number: 1740446M
Serial Number: 1740446M00080

Software Information:

Software Version: 9K02B000S000023
Build: 9K02B_U77_017.005.028_18:33:20
Panel ID: 7626_T5500L-YA30

Solution to the problem:

Press “MENU” on your remote. Please refer to the image above for your reference.

Then with your remote control navigate the options and select “Setup”. Please refer to above image for your reference.

Then again using your remote control navigate the options and select “Auto Standby”. By default it’s “On”. Please refer to the image above for your reference.

While on "Auto Standby" option, press "OK" button on your remote and select "Off". Please refer to image above for your reference.

Finally the default settings change into a user settings where in the Auto Standby set to "Off". Please refer to image above.

If you have any question please call our hotline number: 02 8555-1555

Comments

Popular posts from this blog

How to update your skyworth TV Software

How to connect your Smartphone to Skyworth TV or Coocaa TV? (Viewing phone screen to Android, Smart, Basic TV)

How to CONNECT your phone to the TV?