Skyworth E6 Series Netflix Problem Solve (7K10B.40E6A.V019)

Posted by Jesson Balaoing on
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Upon opening the Netflix app, warning message window pane pop out with the following messages “ Warning: This device is not optimized for Netflix (-14)”

By pressing ok to continued

Another window pane open with “Sorry, your account can’t be used on this device.

“According to Netflix Skyworth is temporarily blocked and not Netflix certified for a moment.  The device account is on hold because of a problem with the latest term of services.”

Since Nov. 05, 2018 Skyworth Head Quarter didn’t contacting Netflix Head Quarter.

Comments

  1. TinymdDecember 3, 2018 at 9:10 AM

    I encounter the same problem with my 32E6 tvmodel. I called Netflix hotline. The agent told me Netflix does not recognize the tv model. Skyworth please help.

    ReplyDelete
    Replies
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  2. edarchJanuary 26, 2019 at 9:42 AM

    ohh no! If that's the case, skyworth should have remove the Netflix, before I bought this skyworth brand , they showed me the Netflix apps but they can not demo at the appliance store since they don't have internent connection. They should advise the consumer about their issue, less they commit fraudelent act, I will be consulting this with the Department of Trade & Industry consumer's protection law.

    ReplyDelete
  3. edarchJanuary 26, 2019 at 8:09 PM

    Hi there, who had mislead in buying skyworth android 32E6 TV expecting that the Netflix apps is working & the seller did not informed us about the issue, what a waste of money with this skyworth brand ! I am encouraging you to file a complaint at DTI consumer online complaints, so easy , just search in google the DTI official website.

    ReplyDelete
  4. lyMay 21, 2019 at 2:02 AM

    so, up until when will it be blocked then? any updates? this issue will really jeopardize your product and of course your company, real soon.

    ReplyDelete
  5. AndycalJune 11, 2019 at 12:38 AM

    This is really disgusting. I bought the same model 40E6 TV with the hope of using Netflix since the current Skyworth TV model Netflix works perfectly on it. The earlier they resolve this the better for their products and the company.

    ReplyDelete
  6. mark kc susanoJuly 18, 2019 at 2:33 AM

    WTF.. whats wrong with your service? after purchase of netflix icant use it because of your reasoning

    ReplyDelete
  7. UnknownJuly 21, 2019 at 12:57 AM

    Any update on this?

    ReplyDelete
  8. AgavinJuly 27, 2019 at 5:20 AM

    Any update skyworth? Can you fix asap this so that we can enjoy watching on netflix.

    ReplyDelete
  9. UnknownAugust 23, 2019 at 9:41 AM

    the issue is not yet resolved please fix it asap

    ReplyDelete
  10. Qosmio StudioSeptember 5, 2019 at 3:10 AM

    Installing the nexflix app doesn't mean its working and the promoter must know that as well...
    now what's the point of the delay???? a slight tv software update would do the job for this company....

    ReplyDelete
  11. Qosmio StudioSeptember 5, 2019 at 3:19 AM

    The company must get the netflix certificate so the app will work , such a waste of time and money with alot of effort...............

    ReplyDelete
  12. MjestradaSeptember 12, 2019 at 4:22 AM

    Skyworth! Fix this!

    ReplyDelete
  13. UnknownSeptember 25, 2019 at 9:28 AM

    Yes, I am having the same problem (I live in South Africa) - just bought the Skyworth 32E5 32" HD Digital TV for the very reason that I want to watch Netflix on it, but it does not work and gives the same error message - "“Sorry, your account can’t be used on this device." Very bad service. They should inform us of it - I would have bought another brand of Smart TV in that case!

    ReplyDelete
  14. LailaSeptember 28, 2019 at 10:29 PM

    This is really frustrating, please do something.

    ReplyDelete
  15. PRAGYA GOELOctober 2, 2019 at 10:54 PM

    I really enjoyed this post. You describe this topic very well. I really enjoy reading your blog and I will definitely bookmark it! Keep up the interesting posts!

    Netflix Error Code NW-2-5

    ReplyDelete
  16. UnknownNovember 3, 2019 at 9:21 PM

    No updates?

    ReplyDelete
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  18. UnknownDecember 1, 2019 at 10:24 PM

    I bought the 32E6 on Saturday (in South Africa) and returned it on Sunday. If this issue could not be resolved a full year after the first post, I do not want the TV. Netflix is one of the mail reasons people buy smart TV's and they should be warned before spending their money! I will post this warning everywhere I can.

    ReplyDelete
  19. Alphatech247December 19, 2019 at 2:26 AM

    Your blog is really great! Your blog is great for anyone who wants to understand this subject more. I hope your blog is written the more the better!

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    ReplyDelete
  20. MarkDecember 22, 2019 at 12:59 AM

    Hey skyworth! Any chance you will fix this?

    ReplyDelete
  21. YemyDecember 22, 2019 at 1:14 AM

    Please skyworth do something about Netflix. People are wasting money over nothing. I subscribe for Netflix but I cant watch on skyworth TV. Skyworth please do something if you want people to buy your product because the more people are talking bad about it the more market you loose. please do something.

    ReplyDelete
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  23. UnknownJanuary 16, 2020 at 7:52 PM

    https://drive.google.com/file/d/122WdA_ODrIdHD5SksXWUsyqi6a06UnG-/view?usp=sharing

    download that and copy it in a USB (dont put it inside a folder)
    after that on your remote control press source and numbers 3195
    look for apps and search for APK to install netlix... do not update netflix

    ReplyDelete
    Replies
    1. UnknownJanuary 18, 2020 at 2:20 AM

      This didn't work. I get a "Fail!" error message???

      Delete
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  25. 555February 25, 2020 at 2:06 AM

    We bought 2 Skyworth TV's (32/40 E6) and the sales person informed us that we can watch Netflix. Now it seems that it is not compatible. (South Africa). Apparently the new TV's are compatible. Must either refund or give TV's taht are compatible.

    ReplyDelete
    Replies
    1. UnknownApril 3, 2020 at 5:11 AM

      Hi I'm having the same problem my remote has a Netflix button that won't work an on the t. V has every other app but netflix and when I try to download it says my t. V doesn't support this what nonsense when the remote has a big red an white Netflix button I have the g6 series

      Delete
  26. UnknownApril 18, 2020 at 9:17 AM

    I was trying to play Netflix online via the web browser on the 32E6 model it keeps showing an error...well and when you clast it you only hear sound not picture motion

    ReplyDelete
  27. UnknownApril 18, 2020 at 9:19 AM

    Am going back to using my Samsung it seem like Skyworth they just reaping all us off with their issues with Netflix now we must suffer...its just stupid and unprofessional

    ReplyDelete
  28. UnknownMay 9, 2020 at 9:44 PM

    I h1ve skyworth G2 series with the same problem with Netflix. Is there any update ??

    ReplyDelete
  29. UnknownJuly 23, 2020 at 2:07 AM

    Skyworth you are doing fraudulent activity with showing people the Netflix app on the picture of the TV I purchased this TV hoping for Netflix what a total waste of money

    ReplyDelete
  30. UnknownAugust 5, 2020 at 1:17 AM

    They have to coordinate as soon as possible to Netflix. Buying of Skyworth TV with Netflix is useless and wasting of money.

    ReplyDelete
  31. UnknownSeptember 7, 2020 at 9:47 AM

    Hi skyworth i brlought a android tv 40e6 without netflix app. And in the mean time playstore has no netflix also ,CAN YOU SOLVE THIS problem? Asap thankyou and godbless

    ReplyDelete
  32. UnknownSeptember 7, 2020 at 9:49 AM

    Please do some changes , for your companies sake.and for us users , please allow netflix this time

    ReplyDelete
    Replies
    1. UnworthySkyworthSeptember 23, 2020 at 9:44 AM

      pls skyworth do something. we will never recommend skyworth again! wrong choice.

      Delete
  33. JAOctober 23, 2020 at 7:00 PM

    Buying a Skyworth Android tv is such a waste of money..We cannot play Netflix in this device😡😡😡

    ReplyDelete
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